FAQs
Orders and Products
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Q. Can i choose my own flavours?
A. Yep! Most of our boxes let you choose from over 50 banging flavours. Some pre-packed specials come as-is (but they're still lush)
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Q. Do you offer custom orders?
A. Totally. Just drop us a message and we'll fudge something up for you.
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Q. Do you do gift boxes?
A. Absolutely. You can even add a message and we'll make it look cute (no prices inside)
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Q.How long does the fudge last?
A. It's best eaten within 4 weeks (as its still soft) prefer it harder than it can last up to 2 months.
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Q. Is your fudge gluten-free or vegan?
A. Unfortunately we haven't nailed Vegan fudge yet!
Even though some of our Fudge doesn't contain Gluten Ingredients we cannot ensure that they are Free From Gluten, as we use Gluten products in our kitchen. Please contact us if you require any information on ANY Allergens
Shipping and Delivery
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Q. How much is delivery?
A. From £3.95 UK-wide. Full details on our shipping policy.
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Q. When will my order arrive?
A. We usually ship within 2-3 working days. Delivery takes 1-4 days depending on the service you pick
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Q. Can i track my parcel?
A. If you chose tracked shipping yes. We'll email you the info once it's out the door
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Q.Do you ship outside the UK?
A. Not right now, sorry!
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Issue and Refunds
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Q. What if my order is wrong or damaged?
A. Email us with a photo and your order number.
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Q. Can i return my fudge?
A. Nope, food products can't be returned. But if we've messed up, we will make it right.
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Weddings and Events
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Q. Do you do wedding favours or dessert tables?
A. Oh yes we do. Check out our Wedding page for more information.
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Q. Can we try before we buy?
A. You can! We offer wedding tasting boxes, check them out in our shop!
Payments and Discounts
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Q. What payment methods do you accept?
A. Debit / Credit cards , were looking into PayPal and the usual suspects at checkout.
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Q. Do you offer discount codes?
A. Ocassionally! Follow us on Socials or sign up to our newsletter for the good stuff.
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