FAQs
Orders and Products
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Q. Can i choose my own flavours?
A. Yep! Most of our boxes let you choose from over 50 banging flavours. Some pre-packed specials come as-is (but they're still lush)
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Q. Do you offer custom orders?
A. Totally. Just drop us a message and we'll fudge something up for you.
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Q. Do you do gift boxes?
A. Absolutely. You can even add a message and we'll make it look cute (no prices inside)
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Q.How long does the fudge last?
A. It's best eaten within 4 weeks (as its still soft) prefer it harder than it can last up to 2 months.
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Q. Is your fudge gluten-free or vegan?
A. Some flavours are gluten-free, but we are a may contain - as we use gluten products within our kitchen. Unfortunately we haven't nailed Vegan fudge yet!
Shipping and Delivery
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Q. How much is delivery?
A. From £3.95 UK-wide. Full details on our shipping policy.
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Q. When will my order arrive?
A. We usually ship within 2-3 working days. Delivery takes 1-4 days depending on the service you pick
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Q. Can i track my parcel?
A. If you chose tracked shipping yes. We'll email you the info once it's out the door
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Q.Do you ship outside the UK?
A. Not right now, sorry!
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Issue and Refunds
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Q. What if my order is wrong or damaged?
A. Email us with a photo and your order number.
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Q. Can i return my fudge?
A. Nope, food products can't be returned. But if we've messed up, we will make it right.
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Weddings and Events
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Q. Do you do wedding favours or dessert tables?
A. Oh yes we do. Check out our Wedding page for more information.
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Q. Can we try before we buy?
A. You can! We offer wedding tasting boxes, order via email.
Payments and Discounts
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Q. What payment methods do you accept?
A. Debit / Credit cards , were looking into PayPal and the usual suspects at checkout.
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Q. Do you offer discount codes?
A. Ocassionally! Follow us on Socials or sign up to our newsletter for the good stuff.
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